Common questions about Insurance Claims

Should I call my insurance company or a restoration company first?

We recommend calling Restore And More Restoration first. This allows us to begin emergency mitigation immediately (preventing further damage) and to properly document the initial damage for your insurance claim. We can then help you notify your insurance company with the right information. Call 484-615-3551 Emergency Service
Available 24/7

This depends on your insurance company’s policies and your claims history. However, not filing a claim for significant damage can lead to more costly problems later that may not be covered. We can discuss these considerations during our initial assessment. Call 484-615-3551 Emergency Service
Available 24/7

If your claim is denied, we can help you understand the reason and, if appropriate, assist with the appeals process. Our detailed documentation and industry expertise often help overturn initial claim denials. Call 484-615-3551
Emergency Service
Available 24/7

No. While insurance companies may suggest preferred vendors, Pennsylvania law gives you the right to choose your own restoration contractor. Choosing Restore And More Restoration ensures you have an advocate working in your best interest, not your insurance company’s. Call 484-615-3551 Emergency Service
Available 24/7

The timeline varies depending on the extent of damage and your insurance company’s processes. Simple claims may be approved within days, while more complex situations might take several weeks. Our team works to expedite the process as much as possible. Call 484-615-3551 Emergency Service
Available 24/7

Most homeowners policies include “Additional Living Expenses” or “Loss of Use” coverage that pays for temporary housing when your home is uninhabitable during covered repairs. We can help you understand and access this coverage. Call 484-615-3551 Emergency Service
Available 24/7

We Work With All Major Insurance Providers

Established relationships with insurance companies throughout Pennsylvania including but not limited to:

State Farm logo featuring three interlocking red ovals to the left of the words "State Farm" in bold red letters on a white background, representing support throughout your insurance claims process.
Liberty Mutual Insurance Logo
Nationwide Insurance Logo
Farmers Insurance Logo
White silhouette of an eagle above the letters "USAA" on a dark blue background; the eagle's wings form horizontal stripes, representing strength and trust for insurance claims and answers to common questions.
Erie Insurance logo featuring a blue square with a white building steeple illustration to the left of the black text "Erie Insurance," representing support for your Insurance Claims and questions.

Don’t see your insurance provider?
We work with all insurance companies, including smaller regional providers throughout Pennsylvania.

Author

Other companies out there are in the same business as we are. But there is no company out there that will step up in your behalf to get things back to normal for you quickly, efficiently, and with your best interest in mind.

I've seen the dark side of this industry, and I refuse to let people get taken advantage of by unscrupulous companies or companies that would cut corners and line their pockets with your hard-earned money.

When you hire us, you become one of our extended family. We are here to treat you like we would treat our own family. I'm a Mom and as a Mom we are a protective group and a source of comfort, guidance, and support.

That means we have the experience to do the job and will support you every step of the way. If you have any questions, contact me.

Danielle Mortimer

close-link
4.9
close-link

Disasters Happen And
We Can Fix Them Better Than Before 

We Are a Local Women Owned Company Open 24/7/365 Restore More Restoration BBB Business Review
Questions?
Call 
484-882-0561
close-link
Click Me